Scanning
Paper Jams
If you scan a lot of pages, sooner or later you’ll probably get a paper jam where the paper is physically stuck in the scanner. Don’t worry! If you are seeing a paper jam error such as "Error 118", but the paper is not actually stuck in the scanner, ...
Adding Pages to a Chart
If you have already scanned in an entire patient chart but have more information, it’s easy to add pages. Search the patient’s name in ChartCapture, and if their information has already been uploaded, the Scan Chart button will have been replaced ...
List of Approved Scanners
for use with DocumentCapture/PaperCapture/ChartCapture Recommended Scanners Canon DR-M160 and DR-M160II Compact high-speed color scanner. Lots of bang for your buck. Scans 60 page-per-minute with 60 page auto-feeder, 1 year warranty Canon DR-6010C ...
Prepping Charts
For a chart to be ready to go through the scanner, you must first: Remove any metal, such as paperclips and staples. Add the black separator sheets to distinguish what pages go in which tab. Click here to get more black separator sheets. Along with ...
Tips for Managing Big Charts
The Big Chart button allows you to scan into ChartCapture one section at a time. Got a chart too big for your scanner tray? Use Big Chart. When you click Big Chart, you’ll see the option to Add Pages. Select this and you can choose which section you ...
Scanner Maintenance
Several times a month, take a lint-free cloth and wipe down the scanner rollers, which are accessible by opening the scanner. Cleaning the scanner rollers regularly will reduce paper jams and the rollers will last longer. If you have a paper jam, you ...