Getting Started Guide: Paper
Important: Have you completed your Setup Form? It allows you to customize every detail of your ChartCapture System. After signing up with ChartCapture, you’ll receive instructions about this process.
Once we have received your Setup Form and payment, we will build your personalized ChartCapture Website.
As soon as your ChartCapture website has been created, we’re ready to load your patient data. See more about that here. If you'd like, you can send it to us prior to receiving your CaptureStation.
You may also begin the administration of your website, allowing you to add your system users and have a look around.
Your EMR/EHR link may take time to get in place. That depends entirely on your EMR vendor. It is highly suggested that you begin scanning before the link is in place.
Setting Up Your CaptureStation
It’s your CaptureStation’s Birthday. Celebrate the occasion by setting it up and scanning your sample chart. 1. First, unpack the boxes. This is the most critical step. It’s impossible to assemble your CaptureStation while it’s still in the box. If ...
If you scan a lot of pages, sooner or later you’ll probably get a paper jam where the paper is physically stuck in the scanner. Don’t worry! If you are seeing a paper jam error such as "Error 118", but the paper is not actually stuck in the scanner, ...
Getting Your Greenway Link
Getting the link set up is easy. Just send us an email at firstname.lastname@example.org to get started. If you’re on Primesuite version 16.1 SP2 or newer, you can simply request the ChartCapture link from the good folks at Greenway! Doesn’t get any easier ...
Solutions to Common Hiccups
In a perfect world, every website loads quickly, computers always cooperate and scanners never break down. However, occasionally there may be a hiccup– and that’s where the ChartCapture Support Team comes in. We put together this collection of ...
Getting your eCW Link
Getting the link is super-simple: just put in a ticket to eCW that says, “Please install the ChartCapture link.” They will set you up with an implementation schedule. Forms will be filled out, and the good folks at eCW will reach out to us to ...