General
Sending Over Your Patient Data
As soon as you’ve submitted your Setup Form, we’re ready to receive your patient demographic data. We can load your patient demographic data into ChartCapture to ensure that it’s there when you’re ready to scan. Want to do it yourself? You can upload ...
Solutions to Common Hiccups
In a perfect world, every website loads quickly, computers always cooperate and scanners never break down. However, occasionally there may be a hiccup– and that’s where the ChartCapture Support Team comes in. We put together this collection of ...
How to Import a Patient List
Log in to your ChartCapture website. Once you’re in, look for the “Administration” tab and click it. Then, as you might expect– Click on “Add/Edit Patients” Meet the Import Wizard That’s right– We think this feature is so cool we refer to it as ...
Adding User Licenses
Need more users? Easy as pie. Updating the number of users on your account is easy. We can make the change whenever you’d like. Your subscription fees will reflect the change in your next billing cycle. If there’s anything out of the ordinary with ...
How to Securely Share Files with File Share
This article is about uploading documents so they can be shared securely using your ChartCapture portal. If you'd like to import a file into a specific patient's chart, check out our tutorial on importing document into patient charts If you want to ...