Adding User Licenses

Adding User Licenses

Need more users? Easy as pie.

Updating the number of users on your account is easy. We can make the change whenever you’d like. Your subscription fees will reflect the change in your next billing cycle. If there’s anything out of the ordinary with respect to billing you’ll hear from our billing team with those details.

Your subscription fees are based on a monthly fee per user. We’ll just adjust your billing based on the number of users you’d like to add (or subtract).

Just let us know the specific update you’d like to make to your account (number of users to add or subtract) and we’ll get you all set up.


    • Related Articles

    • Adding and Editing Users

      Each individual that needs access to ChartCapture Charts must have their own account with ChartCapture. It is simple to set up, but keep in mind that your ChartCapture Usernames must match your EHR Usernames. If your usernames do not match, then your ...
    • Solutions to Common Hiccups

      In a perfect world, every website loads quickly, computers always cooperate and scanners never break down. However, occasionally there may be a hiccup– and that’s where the ChartCapture Support Team comes in. We put together this collection of ...
    • User Permission Chart

      This chart details which user roles have which permissions within ChartCapture. Note: ChartCapture Usernames must match your EMR Usernames, if your usernames do not match, then your EMR link will not work.
    • Adding and Editing Patients

      Generally, when you start with ChartCapture, we get your patient list uploaded so that you don’t have to (more on that here). There are occasions that require manual uploads or edits for patients in the system. Here’s how: First: Then: You’ll see ...
    • Adding Pages to a Chart

      If you have already scanned in an entire patient chart but have more information, it’s easy to add pages. Search the patient’s name in ChartCapture, and if their information has already been uploaded, the Scan Chart button will have been replaced ...